Shipping Policy

Last updated: [06.06.2026]

Thank you for shopping with Deskora. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

In periods of high demand, processing times may be slightly extended. If there is a significant delay, we will contact you via email.

Shipping Times

Estimated delivery times:

• Germany: 5–12 business days

• Europe: 7–15 business days

• International: 10–20 business days

Please note that delivery times are estimates and may vary depending on your location, customs procedures, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

We may occasionally offer free shipping promotions. Any such offers will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Deskora is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately at deskoraa.shop@gmail.com.

Lost or Delayed Packages

While we work with reliable shipping partners, delays may occasionally occur. If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review the issue and provide an appropriate solution.

Customs and Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: deskoraa.shop@gmail.com

Thank you for choosing Deskora.

Deskora – Your Setup. Perfected.